Returns & Refunds
Adjust the time limits and conditions below to match how you actually run the boutique. Not legal advice.
Our approach
We want you to be happy with your purchase. Because many items are limited stock or final sale, please confirm size, colour, and condition with us before paying.
Eligible returns and exchanges
- Unused items with original tags, returned within 7 days of collection or delivery, unless we agreed a different period in writing.
- Proof of purchase (receipt or order reference).
- Items must be in resalable condition (no wear, damage, or alteration).
Non-returnable items
- Clearance, custom, or specially ordered pieces marked as final sale.
- Items that cannot be resold for hygiene or safety reasons (if applicable).
Refunds
Approved refunds are returned using the same payment method where possible, within a reasonable time after we receive and inspect the item. Delivery charges are non-refundable unless the return is due to our error.
How to request a return
Contact us on WhatsApp or by email with your order details and reason. We will confirm whether your item qualifies and how to return it.
Contact
Mirage Boutique
Email: mirageboutiquemru@gmail.com
Phone: +230 5923 0624
WhatsApp: +230 5923 0624